Policies

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Policies Keep Us Safe

Our top priority at The Collective is to make sure guests, employees and the community remain safe and healthy. This means activities will only take place if they meet guidelines provided by the State of Colorado, Pitkin County and the Town of Snowmass Village.

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The Collective Snowmass COVID-19 policies. 

To review the Pitkin County COVID-19 policies and procedures, click here.

Covid is ever-evolving and uncertain. While we cannot guarantee you a risk-free experience, we can collectively reduce the risks to our guests, our employees and our community by each taking personal responsibility, respecting each other and adhering to all local, regional and state health and safety guidelines. All guests are encouraged to read and required to comply with the Pitkin County COVID-19 policies and procedures. To read, click here.

If you cannot follow these policies and procedures, you will be asked to leave The Collective and its associated amenities/facilities. As a reminder:

  • Masks are no longer required, but recommended for anyone that is not vaccinated.
  • Adhere to Pitkin County regulations.
  • Stay home if you are sick or at high risk. Get tested.
  • Leave immediately if you begin to show signs or symptoms of illness.
  • Wash hands often or utilize sanitizing stations located throughout The Collective and Snowmass Base Village.

The Collective Snowmass Informational and Website Disclosure

The information provided by The Collective Snowmass (“we,” “us”, or “our”) on thecollectivesnowmass.com or any of our social media channels (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred as a results of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

 

Mobile Terms of Service - The Collective Snowmass

Last updated: Dec. 10, 2024

The The Collective Snowmass mobile message service (the "Service") is operated by The Collective Snowmass (“The Collective Snowmass”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to The Collective Snowmass’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of The Collective Snowmass through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with The Collective Snowmass. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18445850063 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other The Collective Snowmass mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18445850063 or email [email protected].

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.